Ride safe

• Helmet on, chinstrap clipped. Provided with every Skootor — AS 1698 or UNECE 22 approved.
• Phone in your pocket or jacket, not under the seat (your seat will be locked during the ride).
• Close the seat firmly before riding.
• Sit with both feet flat on the ground.
• Run your eye over the lights, indicators, and brake lever feel. Anything off, report it via the in-app help before you ride.
• Fold the kickstand in by gently rolling the bike forward.
• Press the starter button on the right handlebar to start the engine.

The right-hand brake lever controls your front wheel. The left lever controls the rear. On a step-through 125 you also have a foot brake on some models — check before you set off.

• Squeeze both levers smoothly at the same time, using two fingers each.
• The front brake gives you ~75% of your stopping power — but grabbing it suddenly will lock the wheel. Roll it on progressively.
• Don't use only the rear brake — you'll skid before you stop.
• Once you're stopped, plant your left foot firmly on the ground.

• Wear your helmet at all times. A motorcycle is illegal to ride without one in NSW.
• No drugs or alcohol. NSW law sets zero BAC for Learner (L), P1, and P2 motorcycle riders. Skootor extends this requirement to every rider regardless of licence class — zero BAC, full stop.
• No passengers. Skootors are rider-only.
• No motorways or highways above 80 km/h. Our fleet is built for city riding — 125 cc scooters get blown around by truck wake on the M1/M2.
• Obey all NSW road rules. Speed limits, give-way, indicators, the lot.
• Stay focused — no headphones, no phone while moving.
• Stay out of other vehicles' blind spots, especially trucks and buses.
• Give way to pedestrians.

• Bring the bike to a complete stop with both brakes.
• Press the stop button on the right handlebar to kill the engine.
• Fold the kickstand down with your foot until you feel it click.
• In the app, hit End ride — that arms the alarm and engine immobiliser.
• Open the seat with the seat-release lever or the bike's key, stash the helmet, close the seat.

Where to park: on the street in a marked parking bay, inside a designated Skootor return zone (you'll see them on the map). Never in:

• Bike lanes
• Bus lanes or bus stops
• Footpaths or pedestrian crossings
• Driveways or private property
• Disabled-only spaces unless you have a valid permit

Parking outside a return zone or in a prohibited spot may incur a return-zone fee — see the Rental Agreement for the schedule.

• Crash: if you can, move out of traffic. Triple-zero for emergencies. Then in the app, open Help → Report incident.
• Theft or tampering: contact us immediately via the in-app help. Don't try to chase the bike.
• Mechanical issue: if it's not safe to ride, pull over and end the ride. We'll dispatch a recovery if needed.
• Need a hand any other time: 24/7 AI assistant via the in-app help chat, with a human escalation.